• Reach out to potential clients to discuss diverse advertising opportunities.
• Coordinate with existing clients for advertisement placement and design, fostering ongoing relationships.
• Investigate client needs and articulate the advantages of advertising, addressing any concerns.
• Present pricing details to potential clients, engaging in negotiations when required.
• Provide account management to ensure client satisfaction and service excellence.
• Collaborate with teams to ensure timely and accurate advertisement placement.
• Represent the company at industry events, exhibitions, and conferences, engaging with potential and existing clients.

• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Build and maintain strong, long-lasting client relationships
• Meet regularly with other team members to discuss progress and find new ways to improve business
• Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
• Clearly communicate the progress of daily/weekly/monthly/quarterly/early initiatives to internal and external stakeholders
• Follow-ups with customers, attend to customer complaints & resolve any complaints or issues to customer’s satisfaction.
• To maintain good rapport with customers by providing support, high level of service, market and product information, regulatory guidance, and market trend.
• Develop and execute account-specific strategies to increase sales and revenue.
• To ensure sales targets are achieved and maintain good customer rapport.

• Proven experience as a Digital Marketing Executive or similar role.
• Proficiency in WordPress design, Canva, and CapCut.
• Experience with FunnelKit Automation Pro.
• Strong expertise in Facebook and TikTok advertising.
• Excellent understanding of digital marketing concepts and best practices.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Strong communication and teamwork skills.
• Ability to work in a fast-paced environment and manage multiple projects simultaneously.

• To develop engaging and creative contents such as videos & posters for Kerabat Digital Sdn Bhd
• To plan a monthly campaign, events, and content calendar for Kerabat Digital Sdn Bhd
• Present a weekly progress report to the director on Monday or Friday.
• Writing, reviewing, editing, and updating content for company websites, social media accounts, marketing materials, and similar platforms
• Using social media to engage consumers, respond to questions or complaints, and to promote company initiatives.
• Collaborating with internal departments to establish campaign objectives, complete tasks, and identify and solve problems.
• Brainstorming and suggesting new ways to improve the traffic by tapping into new platforms and channels.
• Analyses marketing campaigns with tracking systems to gather visitor data and determine efficacy and areas.
• Audits and analyses social media presences, including digital advertising costs and returns.

• Design and develop visually appealing and user-friendly websites using WordPress.
• Collaborate with cross-functional teams to gather and understand website requirements.
• Maintain and update website content, ensuring accuracy and relevance.
• Troubleshoot and resolve any website-related issues promptly.
• Manage and monitor the dedicated server to ensure optimal performance, security, and backups.
• Stay abreast of industry trends and implement best practices in web design and server administration.

TikTok Shop trainer

Shopee Trainer

Google Ads Trainer

Canva Trainer