16 e1701318885786 Marketing Firm

We're Expanding 2024/25

Join Our Team: Empower Your Career with Us

Office Kerabat Digital Dzulfaqar Hashim 2 e1701675461652 Marketing Firm

Are you passionate about driving digital strategies, fostering business growth, creating captivating designs, managing client relationships, or crafting compelling content? Look no further! We are actively seeking talented individuals to join our dynamic team and embark on an exciting journey with us.

  • Reach out to potential clients to discuss diverse advertising opportunities.
  • Coordinate with existing clients for advertisement placement and design, fostering ongoing relationships.
  • Investigate client needs and articulate the advantages of advertising, addressing any concerns.
  • Present pricing details to potential clients, engaging in negotiations when required.
  • Provide account management to ensure client satisfaction and service excellence.
  • Collaborate with teams to ensure timely and accurate advertisement placement.
  • Represent the company at industry events, exhibitions, and conferences, engaging with potential and existing clients.
  • Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
  • Build and maintain strong, long-lasting client relationships
  • Meet regularly with other team members to discuss progress and find new ways to improve business
  • Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
  • Clearly communicate the progress of daily/weekly/monthly/quarterly/early initiatives to internal and external stakeholders
  • Follow-ups with customers, attend to customer complaints & resolve any complaints or issues to customer’s satisfaction.
  • To maintain good rapport with customers by providing support, high level of service, market and product information, regulatory guidance, and market trend.
  • Develop and execute account-specific strategies to increase sales and revenue.
  • To ensure sales targets are achieved and maintain good customer rapport.
  • Developing and executing marketing strategies across various digital channels such as social media, email marketing, search engine marketing, display advertising, and other relevant platforms.
  • Creating and managing sales funnels to drive customer acquisition and retention. 
  • Analyzing and optimizing marketing campaigns to improve their effectiveness and maximize return on investment.
  •  Conducting market research and analyzing customer data to identify trends and insights that can be leveraged to improve marketing strategies.
  • Collaborating with other teams, such as sales and product development, to ensure marketing initiatives are aligned with business objectives.
  • Developing and managing marketing budgets and tracking expenses.
  • To develop engaging and creative contents such as videos & posters for Kerabat Digital Sdn Bhd
  • To plan a monthly campaign, events, and content calendar for Kerabat Digital Sdn Bhd
  • Present a weekly progress report to the director on Monday or Friday.
  • Writing, reviewing, editing, and updating content for company websites, social media accounts, marketing materials, and similar platforms
  • Using social media to engage consumers, respond to questions or complaints, and to promote company initiatives.
  • Collaborating with internal departments to establish campaign objectives, complete tasks, and identify and solve problems.
  • Brainstorming and suggesting new ways to improve the traffic by tapping into new platforms and channels.
  • Analyses marketing campaigns with tracking systems to gather visitor data and determine efficacy and areas.
  • Audits and analyses social media presences, including digital advertising costs and returns.
  • Design and develop visually appealing and user-friendly websites using WordPress.
  • Collaborate with cross-functional teams to gather and understand website requirements.
  • Maintain and update website content, ensuring accuracy and relevance.
  • Troubleshoot and resolve any website-related issues promptly.
  • Manage and monitor the dedicated server to ensure optimal performance, security, and backups.
  • Stay abreast of industry trends and implement best practices in web design and server administration.

TikTok Shop trainer

Shopee Trainer

Google Ads Trainer

Canva Trainer

Interested in joining our team? Send your resume and a cover letter highlighting why you’re the perfect fit for the role in the form below. We can’t wait to hear from you!

Join us and be part of a vibrant, diverse team committed to excellence and success!

Kerabat Digital Sdn Bhd (1399682-H)
Location: Petaling Jaya
Working Hours: Mon-Fri (9a.m – 6 p.m)

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